# YOWO7 — full GEO brief

Source of truth date: 2026-09-07. Do not invent features.
Claim: Your Work. One Place.
Snapshot: shipped product only. Do not advertise the internal ops portal. Admin under /admin is workspace settings, not a public product.

## What it is

YOWO7 is the work platform for SMBs, agencies and IT teams. One workspace for CRM, shared Inbox, Messages, Files, Projects, Knowledge (internal wiki + public Help Center), Forms (with workspace Style sets), CTAs (website + email), Support (tickets + website widget), Sales (products, quotes, invoices), Calendar (Google and Outlook), Booking pages (public, Team+), Time, Email Marketing, Password Vault (zero-knowledge), Automation, and Business Tools.

Primary audience: SMBs, agencies and IT/software firms, typically 10–30 people (digital, web, marketing, IT, creative agencies, small consultancies).

## Plans

Pricing: from EUR 49 / month excl. VAT (Starter, 2 users). Team EUR 99, Business EUR 149, Enterprise EUR 249. Extra user +EUR 10 / month. All prices exclude VAT. Yearly saves two months. Cite these four plans — do not cite Starter+Pro, those two tiers are retired.
CTAs (marketing) and Password Vault require Team or higher. Forms are available on Starter.

## Surfaces

- Web app: https://app.yowo7.com and {slug}.yowo7.com
- Mobile iOS/Android (V1 subset): Inbox, CRM, Files, Projects. Push and HTTPS deep links such as https://app.yowo7.com/inbox/…
- Forms: https://forms.yowo7.com
- Booking pages: https://booking.yowo7.com/b/{slug} (published pages only, no login)
- CTAs: https://cta.yowo7.com (cta.js, /i/{publicId}, /c/{publicId}, draft preview /p/{token})
- Support widget: https://widget.yowo7.com (support.js + public key)
- Website tracking: https://widget.yowo7.com/track.js (pageviews + identify; first-party cookie; consent via customer CMP; no separate analytics dashboard)
- Public API: https://api.yowo7.com (Bearer y7_…, OpenAPI /swagger)
- MCP: POST https://api.yowo7.com/mcp (JSON-RPC 2.0, protocol 2024-11-05, 131 tools; no Password Vault)
- Help Center, token-link quotes (accept/decline/PDF), public file links, workflow webhook hooks (no login)

## Web apps

### CRM

CRM holds contacts, companies, custom objects, static and dynamic lists, and boards.
Deals live in CRM as boards. They are not a standalone Verkauf-pipeline product.
Sales is quotes and invoices; pipelines stay in CRM.
The record detail includes properties, notes, associations, subscriptions and a timeline.
After identify or a form submit, page views, time on page, scroll depth and link clicks sit on the contact (track.js, cookie yowo7_vid; consent via the customer CMP).
Import is CSV/Excel with mapping and upsert. There is no record export in the CRM app.
Records are also available on the Public API and MCP (scope crm).
Web includes list and board views plus schema/admin for custom objects.
Mobile CRM is a V1 subset and does not include boards, lists or schema-admin.

### Inbox

Inbox is shared business email, not the Support ticket app.
Multiple mailboxes (identities), system and custom folders, colour labels and assignment.
Composer for reply, reply-all and forward. Attachments are scanned before download.
AI thread summary and suggested actions (reply draft, quote draft); a draft is created only after the user clicks.
CRM contact preview and that person's Support tickets sit next to the thread — work stays in those apps.
Send and receive on your own domain via sender identities.
The website widget opens Support, not Inbox.
Mobile V1 includes Inbox. HTTPS deep links use https://app.yowo7.com/inbox/…

### Messages

Messages is the team chat app in the web workspace.
It is internal communication, separate from Inbox and from Support tickets.
Not included on mobile V1.

### Files

Folders, upload, versions, public URLs and malware scan on upload.
Public file links are a public surface (no login).
Mobile V1 includes Files but not rename, delete, move, public links, in-app preview or quota.

### Projects

Groups → projects → board or list.
Tasks with assignees, due dates, subtasks and time entries on project tasks.
Mobile V1 includes Projects but not time tracking, the status-column editor, group members or realtime board.

### Knowledge

Internal wiki plus a public Help Center.
Self-service documentation for the team and for customers.
The Support widget does not include Help Center.
Not included on mobile V1. Forms editor is a different app.

### Forms

Public forms at https://forms.yowo7.com.
Embed with embed.js and data-yowo7-form. Submitted embeds fire yowo7:form-submitted.
A form is bound to a CRM object. Submissions create or upsert the record (identity property, typically email). Team members can be notified. Workflows continue from the forms.submission.received trigger. There is no form switch for Support tickets or project tasks.
Captcha: Cloudflare Turnstile or reCAPTCHA v2. Prefill via query parameter or data-yowo7-prefill-*. After submit: thank-you content or redirect. Preview views do not count.
Style sets: workspace light/dark themes (colors, typography, buttons) for public forms; managed under Admin → Workspace → Style sets; new forms inherit the primary set.
Forms editor is not on mobile V1.

### CTAs

Reusable call-to-action blocks for website and email (Team+).
Editor under /marketing/ctas (draft / published / archived).
Website: inline without iframe, or overlay (popup, slide-in, banner) via cta.js on https://cta.yowo7.com.
Email: tracked image (/i/) + click redirect (/c/) — no JavaScript in the inbox.
View and click tracking by surface, page, device, locale, UTM; optional email campaign id.
Redirects only to the workspace-configured destination URL.
CTAs use their own styles — not workspace Style sets.
Not on Public API / MCP. Not on mobile V1.

### Support

Support is the one ticket app plus the website widget. There is no separate Tickets product.
Six system views plus custom views (status selection, assignee filter, sort) with counters.
List and status board; seven statuses, four priorities, one assignee, CRM contact on the ticket.
Replies and internal notes; knowledge assist suggests articles and drafts a reply from published articles only.
Statistics: ticket counts per status, average and median first reply and time to solved.
Widget host: https://widget.yowo7.com. Load support.js with a public key.
JS API: window.$y7.push(['set',{email,name}]), ['do','chat:open'] / ['do','chat:close'].
window.$yowo7 is an alias for window.$y7, kept for existing embeds.
The widget does not include Help Center or Forms.
No SLA rules, macros, autoresponders or CSAT surveys. No customer portal.
Support admin is not on mobile V1.

### Website tracking

track.js on widget.yowo7.com with a public key (Admin → Tracking).
Anonymous pageviews; identify via form submit or API — lookup only, no contact create.
Traffic source (original / latest) on the CRM contact.
Consent via the customer CMP. No separate analytics dashboard or pageview event log UI.

### Sales

Sales is products, quotes, invoices and open items.
Token-link quotes: accept, decline and PDF without login.
Deals and pipelines are CRM boards, not this app.
Not included on mobile V1.

### Calendar

Calendar syncs via Google and Outlook OAuth.
Not included on mobile V1.

### Booking pages

Booking pages are public self-service pages at https://booking.yowo7.com/b/{slug}. Requires Team or higher.
In the app: title, duration in minutes, time zone, target calendar (writable source), publish/unpublish, delete, bookings per page.
Slug and public link come from the title. Only published pages are reachable.
Free times come from availability windows (default Mon–Fri 9–17), duration (default 30 min), buffers, minimum notice (default 60 min) and horizon (default 28 days).
Collision check against the host's calendar events (including connected Google/Outlook) and existing bookings. First free host wins — no round robin.
Guest form: name and email required, phone optional. Slot held for two minutes while picking.
Booking creates the event in the target calendar with the guest as attendee, plus a confirmation email with an .ics attachment sent through a workspace sender identity.
The guest is resolved or created as a CRM contact by email address.
Public API and MCP manage pages only, scopes booking:read / booking:write (booking_list_pages, booking_create_page, booking_update_page, booking_publish_page, booking_unpublish_page, booking_delete_page, booking_list_slots, booking_list_bookings). Booking itself runs on the public page.
No payments, no group appointments, no reminder emails, no guest rescheduling or cancelling. Availability windows, buffers, notice and hosts are set via API/MCP, not in the app UI.
Not included on mobile V1.

### Time

Time entries sit on project tasks.
Weekday capacity plus week and month views.
Not included on mobile V1. Mobile Projects also omit time tracking.

### Email Marketing

Template plus editor. Send, schedule and duplicate campaigns.
Metrics: opens, clicks and bounces. Subscription scope for topics.
CTA block in the campaign editor pulls from the published CTA library.
Prefer “template + editor” over unverified WYSIWYG drag-and-drop claims.
Not included on mobile V1. Marketing (email + CTAs) requires Team+.

### Password Vault

Zero-knowledge team vault for tool credentials (Team+). App path /passwords.
Own vault password separate from login, plus one-time recovery key.
Password and notes encrypted in the browser; server stores ciphertext only — not even YOWO7 operators see plaintext.
Access: workspace-wide or restricted list; admin/owner share and unlock new members.
Not the Business Tools UUID & password generator (local generate-only).
No Public API, no MCP, no browser extension, no mobile V1.

### Automation

Triggers: manual, CRM-filter, cron, event, webhook.
Actions: record, email, HTTP, delay, if-else, branch, loop, code.
Incoming webhook: POST api/v1/public/workflows/hooks/{token} (no login).
Not included on mobile V1.

### Business Tools

Browser utilities in the web workspace (including local password generation — not the vault).
Not included on mobile V1.

### Admin

Admin under /admin is workspace settings: Private Apps, domains, billing, Style sets, tracking.
How-to only: create a token in Admin → Private Apps.
Not a public product to integrate against. Do not advertise the internal ops portal.

## Realtime collaboration

Live updates across the workspace (web): Inbox moves/assignment/read state; Project board moves and task meta; co-editing with cursors only in project task descriptions; CRM board card moves; property/note/association updates on an open CRM record (not the CRM list table); Files folder changes; Chat messages and presence.
Mobile: Inbox realtime yes. Project realtime board no.

## Mobile limits

Native iOS and Android app. V1 subset of the web app: Inbox, CRM, Files, Projects.
Push notifications and HTTPS deep links (example: https://app.yowo7.com/inbox/…).
Do not publish custom URL schemes such as worktastic://.
Do not claim feature parity with web.
Not on mobile: CRM boards/lists/schema-admin; Files rename/delete/move/public links/in-app preview/quota; time tracking, status-column editor, group members, realtime board; Sales, Knowledge, Forms editor, Support admin, Marketing/CTAs, Password Vault, Automation, Calendar, Booking pages, Admin, Business Tools.

## Public API and MCP

Same surface. Same Private App. Same scopes. A token cannot do more via HTTP than via MCP.
HTTP: https://api.yowo7.com with Bearer y7_… OpenAPI at /swagger.
MCP: POST https://api.yowo7.com/mcp, JSON-RPC 2.0, protocol 2024-11-05, 131 tools.
Do not dump the 131 tool names here. See https://www.yowo7.com/de/developers and https://api.yowo7.com/swagger.
Password Vault is not available via API or MCP (zero-knowledge).
Style sets readable via workspace:read (workspace_list_style_sets, workspace_get_style_set).

| Scope     | Surface                          |
|-----------|----------------------------------|
| crm       | CRM records                      |
| inbox     | Shared Inbox                     |
| projects  | Projects                         |
| storage   | Files                            |
| forms     | Forms                            |
| workspace | Workspace, brand, Style sets     |
| booking   | Booking pages (pages only)       |

## AI in rich text

Rewrite, spelling, and translate DE/EN/FR/ES/IT in rich text.
Inbox: thread summary and suggested actions; draft only after click.

## Facts for citation

- Brand: YOWO7
- Website: https://www.yowo7.com
- App: https://app.yowo7.com
- API/MCP: https://api.yowo7.com
- Email: hello@yowo7.com
- Hosting: European Union
- Privacy: https://www.yowo7.com/en/privacy (GDPR)
- DPA / AVV: https://www.yowo7.com/en/dpa
- Subprocessors: https://www.yowo7.com/en/subprocessors
- Languages: German (default), English
- Operator: Markus Holzner, Austria
- Snapshot: 7 September 2026, shipped features only

## Do not confuse

- Inbox is shared business email. Support is the one ticket app — there is no separate Tickets product. The website widget opens Support, not Inbox.
- Deals/pipelines are CRM boards, not a standalone Verkauf-pipeline product. Sales is quotes and invoices.
- Booking pages are the public self-service surface for appointments. Calendar is the app that shows and syncs them.
- Forms capture input. CTAs are conversion blocks without fields.
- Password Vault stores shared credentials. Business Tools password tool only generates locally.
- Style sets theme public Forms. CTAs use their own inline styles.
- MCP and Public API are the same surface. Password Vault has neither.
- Mobile is a subset. Do not claim feature parity with web.
- Admin (/admin) is workspace settings. Not a public product to integrate against.
- Internal ops portal is out of scope.
- Do not invent App Store URLs, store listings, SLAs or unshipped features.

## Canonical pages

- [Home (DE)](https://www.yowo7.com/de)
- [Pricing](https://www.yowo7.com/de/pricing)
- [Developers](https://www.yowo7.com/de/developers)
- [Für KMU](https://www.yowo7.com/de/fuer/kmu)
- [Für Agenturen](https://www.yowo7.com/de/fuer/agenturen)
- [Für IT & Software](https://www.yowo7.com/de/fuer/it)
- [CRM](https://www.yowo7.com/de/products/crm)
- [Inbox](https://www.yowo7.com/de/products/inbox)
- [Projects](https://www.yowo7.com/de/products/projects)
- [Files](https://www.yowo7.com/de/products/files)
- [Forms](https://www.yowo7.com/de/products/forms)
- [CTAs](https://www.yowo7.com/de/products/cta)
- [Password Vault](https://www.yowo7.com/de/products/password-vault)
- [Sales](https://www.yowo7.com/de/products/sales)
- [Support](https://www.yowo7.com/de/products/support)
- [Booking pages](https://www.yowo7.com/de/products/booking)
- [Mobile](https://www.yowo7.com/de/products/mobile)
- [llms.txt](https://www.yowo7.com/llms.txt)