For IT & software firms

Automate instead of working by hand

Software firms and IT providers need CRM, tickets and workflows on one data layer. YOWO7 connects Automation, Knowledge and Support — plus Public API and MCP.

From deal to ticket

IT day-to-day with CRM, support and automation — modular, but connected.

Customers and contracts in CRM

Companies, contacts and custom objects in CRM — including deals and a clear customer record.

Support and Knowledge

Support runs customer requests as tickets. Knowledge holds internal wiki articles and the public Help Center.

Automation instead of handwork

Automation handles recurring hand-offs — triggers and actions on the same data.

Support widget on the site

Support puts the widget on customer portals and sites — requests land as Tickets.

Business Tools in between

Business Tools cover the day-to-day that often gets lost between CRM and ticket.

Public API and MCP

The same Private App and scopes for HTTP and MCP — details on the Developers page.

Typical friction

  • Tickets live in tool A, customers in tool B — every status change means searching.
  • After every deal come manual hand-offs to onboarding and support.
  • Docs exist, but nobody finds them when the ticket is on fire.

What you get

Modular, one data layer

CRM, Support, Knowledge, Automation, Forms and Business Tools work together — extensible via Public API and MCP.

FAQ for IT & software

No. Inbox is shared business mail. Support runs customer requests as tickets, with status, an assignee and a link into automations — separate from Inbox.

Yes. Custom objects in CRM let you define fields and relations without code — e.g. contracts, assets or licenses.

Same Private App and same scopes. What works over HTTP works over MCP — and vice versa. Details at /developers.

Knowledge covers both: internal wiki articles for the team and a public Help Center for customers.

Software firms and IT providers with about 3–100 people who currently run customers, tickets and automation across multiple tools.

iOS and Android as a subset of the web app: Inbox, CRM, Files and Projects, with push and deep links. The rest stays on the web.

Related

Modular. Flexible. Grows with you.

CRM, tickets and automation on one data layer — plus API when your setup needs more.

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