YOWO7 Knowledge Base

Knowledge for team and customers, from one app

You manage knowledge sites with a page tree, publish them as a Help Center, and surface articles in Support and Inbox — in the same workspace as CRM and Projects.

What YOWO7 Knowledge can do

Four building blocks from site to Help Center — without a second wiki tool.

Sites & page tree

Create knowledge sites and structure articles and sections in the tree — including nested pages.

Public Help Center

Published articles for a site with search, sections, and featured — for your customers.

Custom domain

DNS, verify, and primary plus an instant URL on sites.yowo7.com.

Assist in Support & Inbox

Matching articles and a reply draft from published content — sending stays with the human.

Knowledge sites and page tree

You create sites, structure articles and sections in the page tree, and set slug, locale, and styleset — the public slug only when creating the site.

  • Sites with their own tree, slug, and styleset
  • Articles and sections including nested pages
  • Enable, domain, and styleset in the Knowledge app

Preview, draft, and publish

Per knowledge site you preview, keep drafts, and publish when ready. Revisions stay readable and restorable.

  • Preview before go-live
  • Draft and publish per site
  • Read and restore revisions

Revisions

Earlier states stay available — read or restore without starting from scratch.

Public Help Center

Published articles for a site appear as the Help Center: a home page with search, sections, and featured. Host resolve keeps sites separate — no workspace-wide mix.

  • Search, sections, and featured on the home page
  • Only articles from the resolved site
  • Reader comments and sitemap

Visitor view

Customers see the public presence with search and navigation — without signing into the workspace.

Custom domain and instant URL

You connect DNS, verify the domain, and set primary. In parallel, the instant URL under {slug}.sites.yowo7.com is ready.

  • DNS, verify, and primary
  • Instant URL on sites.yowo7.com
  • Domain & SEO in site settings

Languages, home copy, and look

Locales and the default locale control languages. You set home title and description per language; footer links, styleset, and brand/social come from site settings and the company profile.

  • Locales including default locale
  • Home title and description per language
  • Footer links, styleset, and SEO
  • Social and copyright from the company profile

Marketing CTAs on article slots

You place marketing CTAs on fixed slots — site-wide and per article, stacked. The contact banner stays in addition. Optionally track.js runs with an opt-in banner on the site.

  • CTA slots above the article, in the TOC, and below
  • Site and article CTAs stacked
  • Contact banner in addition
  • Optional tracking with opt-in on the site

Consent on the site

Knowledge sites show their own opt-in banner — track.js and the cookie only after consent.

Article suggestions in Support and Inbox

On the ticket and in Inbox, YOWO7 suggests matching published articles and can build a reply draft from them. Sending stays with the agent.

  • Matching articles for the ticket
  • Reply draft from published articles
  • Internal wiki and public help as sources
  • Sending stays with the human

Less typing

The draft comes from Knowledge — you review and send when it fits.

Everything in detail

The YOWO7 Knowledge feature set at a glance.

App

  • Create sites
  • Page tree with sections and articles
  • Preview and publish
  • Domain and instant URL
  • Languages, styleset, and SEO

Help Center

  • Search on the home page
  • Sections and featured
  • Host resolve per site
  • Reader comments
  • Sitemap

Embeddings

  • Marketing CTAs on article slots
  • Contact banner
  • Optional track.js with opt-in

Workspace

  • Article suggestions in Support
  • Reply draft in Inbox and Support
  • Public API and MCP for Knowledge
  • Not on mobile

Knowledge belongs to the web app — not the mobile app. Missing something for your Help Center? Ask us.

And this is one module

Knowledge is part of YOWO7

In the same workspace sit Support, Inbox, CTAs, and more. One login — articles help where tickets and threads arrive.

Core apps

More apps

See what else belongs — or start with a site right away.

Frequently asked questions about Knowledge

For public knowledge sites in the workspace: page tree, publishing, and a Help Center for customers — plus article suggestions in Support and Inbox.

In the Knowledge app you manage the sites. The Help Center is the public surface for published articles of a site. The Support widget does not include a Help Center.

Via the home page with search, sections, and featured. There is no “smart” AI search — search is part of the public site.

Yes. You set up DNS, verify the domain, and set primary. In parallel there is the instant URL under {slug}.sites.yowo7.com.

Yes. Locales and the default locale control languages. You set home title and description per language; article translations come from the site’s locale catalog.

Yes. Marketing CTAs sit on fixed slots — site-wide and per article, stacked. The contact banner stays in addition. Details about the library are on the CTA page.

No. Optionally you can enable website tracking on knowledge sites — that runs through marketing analytics and opt-in on the site, not as article view counts in the Knowledge app.

For a ticket, YOWO7 suggests matching published articles and can build a reply draft from them. In Inbox the draft can use Knowledge as sources. Sending stays with the agent.

No. Knowledge is among the apps not available on mobile. Management and Help Center run through the web app and the public site.

Yes. Through Public API and MCP you reach sites, page tree, pages, draft, publish, restore, revisions, search, and translations — within granted scopes.

Knowledge that stays in the workspace.

Start sites and Help Center in minutes — with the same login as CRM and Support.

Get started

Knowledge belongs to YOWO7 — one login, one platform.